Privacy Policy
Last updated: June 2026
Welcome to Rewin. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use the Rewin platform, website, applications, products, and services.
1. Information We Collect
Information You Provide
- Full name
- Email address
- Mobile number
- Location to filter your suggestions
- Business name and details for registered partners
- Account credentials
- Customer support communications
- Feedback, reviews, and survey responses
Transaction and Reward Information
- Reward redemptions
- Loyalty program activity
- Visit history associated with participating businesses
- Offer participation
- Payment confirmations and transaction references
Automatically Collected Information
- IP address
- Device information
- Browser type
- Operating system
- App usage data
- Log data
- Diagnostic information
Cookies and Similar Technologies
We may use cookies, local storage, analytics tools, and similar technologies to improve website functionality, maintain user sessions, understand platform usage, enhance security, and personalize user experiences. You may disable cookies through your browser settings, although some features may not function properly.
2. How We Use Your Information
- Create and manage accounts
- Operate loyalty and rewards programs
- Process transactions
- Verify business participation
- Provide customer support
- Improve products and services
- Analyze usage trends
- Detect fraud and abuse
- Maintain platform security
- Send service-related communications
- Comply with legal obligations
3. Legal Basis for Processing
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Protection of users and platform security
4. Sharing of Information
We do not sell personal information. We may share information with participating businesses where needed to operate rewards, offers, loyalty programs, and customer engagement activities. We may also share information with service providers such as cloud hosting, analytics, payment, communication, security, and fraud-prevention providers. We may disclose information when required by law, regulation, court order, government request, or to protect Rewin, our users, or the public. In connection with a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as permitted by law.
5. Payment Information
Payments may be processed through third-party payment providers. Rewin does not store complete debit card, credit card, UPI PIN, banking passwords, or other highly sensitive payment credentials. Payment information is handled by authorized payment service providers according to their respective privacy and security practices.
6. Data Security
We implement commercially reasonable security measures designed to protect information against unauthorized access, disclosure, alteration, loss, and misuse. Security measures may include encryption in transit, access controls, authentication mechanisms, secure infrastructure practices, monitoring, and logging systems. However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations. Retention periods may vary depending on the nature of the information and applicable regulations.
8. Your Rights
- Access your information
- Correct inaccurate information
- Update account information
- Request deletion of personal information
- Withdraw consent where applicable
- Object to certain processing activities
9. Account Deletion
Users may request deletion of their account and associated personal information. Certain information may be retained where necessary to comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements.
10. Children's Privacy
Rewin is not intended for children below the minimum age required under applicable laws. We do not knowingly collect personal information from children without appropriate authorization or consent where required. If you believe a child has provided information to us, please contact us so we can take appropriate action.
11. Third-Party Services and Links
Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party services. Users should review their respective privacy policies.
12. International Data Transfers
Information may be stored or processed in locations outside your state or country where our service providers operate. By using Rewin, you acknowledge that such transfers may occur in accordance with applicable laws.
13. Compliance with Applicable Laws
We strive to comply with applicable privacy and data protection laws, including relevant provisions of Indian data protection regulations and other laws that may apply to our operations.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page. Continued use of Rewin after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
For privacy-related questions, concerns, or requests, please contact Rewin.
We will make reasonable efforts to respond to requests within applicable legal timeframes.